Frequently Asked Questions

  • For property-specific questions, please refer to the FAQ on the specific location’s page
  • How can I rent a storage unit?

    You can rent a unit online through our website or contact us directly at (563) 228-8088.

  • Can I rent a unit online or over the phone?

    Both! You can reserve online 24/7 or call us at (563) 228-8088.

  • What sizes of storage units do you offer?

    We offer units in various sizes, including drive-up and climate-controlled units, depending on the property. We also offer outdoor parking. Check out the specific property under the Locations tab. 

  • Do you have climate-controlled units?

    Yes, some of our facilities have climate-controlled units.  Check the specific property under the Locations tab for availability. 

  • Are there drive-up access units available?

    Absolutely. Drive-up units make loading and unloading easy, and many sizes are available.

  • Can I change my unit size later?

    Yes, if you need more or less space, we’ll do our best to accommodate a unit transfer, subject to availability.

  • What security measures are in place to protect my stored items?

    Our facilities prioritize the safety and security of your belongings. We employ a range of measures, including 24/7 surveillance, access control systems, and well-lit premises. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.

  • How do I access my storage unit?

    At the time of signing, you will be given a unique gate code that will allow you access to your unit during gate operation hours.

  • Do I need to sign a long-term lease?

    No, we only rent on a month-to-month basis.

  • How do I make a payment?

    You can pay online, over the phone, or set up autopay.

  • Are there any items that I am NOT able to store?

    Liquids, food, explosives, flammable liquids, and toxic materials. Please contact us if you have any questions regarding a specific item.

  • How does Streamlined Storage ensure customer satisfaction?

    Streamlined Storage is committed to customer satisfaction by providing friendly, knowledgeable staff who help make the storage process seamless and stress-free.